Jio customer care number – Reliance Jio Infocomm Limited, doing business as Jio, is an Indian telecommunications company and a subsidiary of Jio Platforms, headquartered in Mumbai, Maharashtra, India. It operates a national LTE network with coverage across all 22 telecom circles.
Call 198
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Thats it, if will trigger to the customer care executive this is the only way you can contact as you should listen IVR
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Jio customer care number
| Our experts are available for your assistance 24×7 (Monday – Sunday) | |
| Interested in Jio? Talk to us on | 1860-893-3333 |
| For recharge plans, data balance, validity, recharge confirmation & offers | 1991 |
| For Queries | 199 |
| For Complaints | 198 |
| Calling from Non Jio number | 1800-889-9999 |
| Tele-verification to activate both HD voice & data services | 1977 |
| For support on International Roaming (accessible only when roaming abroad) | +917018899999 (charges applicable) |
Care helpline for JIOfiber Customer – Jio customer care number
| Our experts are available for your assistance 24X7 (Monday – Sunday) | |
| Helpline | 1800-896-9999 |
| Note: Existing JioFiber Customer to call from their Registered Mobile Number or from JioFiber Fixed Line Number |
Jio Enterprise Mobility & Business Online
| Our experts are available for your assistance 24×7 (Monday – Sunday) | |
| Enterprise Mobility Services | 1800-889-9333 |
| Enterprise Connectivity Services & Business Solutions | 1800-889-9444 |
| New Business Connection | 1800-889-9555 |
Device Care Helpline
| Our experts are available for your assistance 24×7 | |
| Helpline | 1800-890-9999 |
Online Shopping
| For any online shopping related assistance, reach out to our experts between 9 am to 9 pm (Monday – Sunday) | |
| Helpline | 1800-893-3399 |
Mobile – 7000770007 – JioFiber – 7000570005
| Other Important Email IDs |
|---|
| For new business connection, email us at [email protected] |
| If you have queries related to Online Shopping, please email us at [email protected] |
| For any security vulnerability, email us immediately at [email protected] |
In case you are not satisfied with the resolution provided to you, and if you want to appeal further, you may do so by appealing to our Appellate Officers* in your region anytime from Monday to Friday, between 10:30 AM and 06:00 PM with your unique complaint number you get post registering your complaint with JioCare.
While making an appeal to the Appellate Authority, please ensure the following:
- You must file the appeal within 30 days after the expiry of the complaint resolution time limit. If there was any reason why you cannot file the appeal within 30 days, please do let us know, we may consider your case (up to 3 months)
- You may provide your complaint docket number while contacting the Appellate Authority. This will help the Appellate Authority to get your entire case history
- The docket number of your appeal will be communicated to you within 3 days of filing your complaint. The appeal will be decided within 39 days from the date of filing your complaint
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