Jio customer care number

Jio customer care number – Reliance Jio Infocomm Limited, doing business as Jio, is an Indian telecommunications company and a subsidiary of Jio Platforms, headquartered in Mumbai, Maharashtra, India. It operates a national LTE network with coverage across all 22 telecom circles.

Call 198

  1. Select your language
  2. Select presss 1 to continue
  3. Select number 3
  4. Select number 9

Thats it, if will trigger to the customer care executive this is the only way you can contact as you should listen IVR

Jio customer care number
Jio customer care number

Jio customer care number

Our experts are available for your assistance 24×7 (Monday – Sunday)
Interested in Jio? Talk to us on1860-893-3333
For recharge plans, data balance, validity, recharge confirmation & offers1991
For Queries199
For Complaints198
Calling from Non Jio number1800-889-9999
Tele-verification to activate both HD voice & data services1977
For support on International Roaming (accessible only when roaming abroad)+917018899999 (charges applicable)
Jio customer care number

Care helpline for JIOfiber Customer – Jio customer care number

Our experts are available for your assistance 24X7 (Monday – Sunday)
Note: Existing JioFiber Customer to call from their Registered Mobile Number or from JioFiber Fixed Line Number
Jio customer care number

Jio Enterprise Mobility & Business Online

Our experts are available for your assistance 24×7 (Monday – Sunday)
Enterprise Mobility Services1800-889-9333
Enterprise Connectivity Services & Business Solutions1800-889-9444
New Business Connection1800-889-9555
Jio customer care number

Device Care Helpline

Our experts are available for your assistance 24×7
Jio customer care number

Online Shopping

For any online shopping related assistance, reach out to our experts between 9 am to 9 pm (Monday – Sunday)
Jio customer care number

Mobile – 7000770007 – JioFiber – 7000570005

Other Important Email IDs
For new business connection, email us at [email protected]
If you have queries related to Online Shopping, please email us at [email protected]
For any security vulnerability, email us immediately at [email protected]
Jio customer care number

In case you are not satisfied with the resolution provided to you, and if you want to appeal further, you may do so by appealing to our Appellate Officers* in your region anytime from Monday to Friday, between 10:30 AM and 06:00 PM with your unique complaint number you get post registering your complaint with JioCare.

While making an appeal to the Appellate Authority, please ensure the following:

  • You must file the appeal within 30 days after the expiry of the complaint resolution time limit. If there was any reason why you cannot file the appeal within 30 days, please do let us know, we may consider your case (up to 3 months)
  • You may provide your complaint docket number while contacting the Appellate Authority. This will help the Appellate Authority to get your entire case history
  • The docket number of your appeal will be communicated to you within 3 days of filing your complaint. The appeal will be decided within 39 days from the date of filing your complaint

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